Contact us on 027 557 5521 or [email protected]

FarmKeeper Support

You found the right place to ask your Farmkeeper questions. 

Evelien has been providing FarmKeeper support & training since 2005 and knows the program inside and out. LIC handed over the support for FarmKeeper to The Farm Office in May 2017. LIC no longer provides support for FarmKeeper, and it is no longer sold.

The support for FarmKeeper is no longer free. You will not be invoiced for short calls (max. 5 minutes) and activation requests. You will be informed if you need to pay for your call.

The Rules

  • You can call or text +64 27 5575521 any time for FarmKeeper support. The phone is answered during New Zealand office hours. If you get an answer outside office hours, you are lucky. 

  • If the phone is not answered or engaged, leave a message including your phone number and a short description of your question. You will be called back the next business day.

  • The charge for support is NZ$80 + GST hour. You are not invoiced for short calls (max. 5 minutes). You can pay by direct credit, and you will be emailed an invoice.

  • You can email me with your question on [email protected]. Usually, it is easier to resolve problems over the phone or via screen sharing, so include your phone number.  

 What can we help you with?

  • "How to" questions

  • Communication problems with your C-Dax pasture meter

  • Moving FarmKeeper to a new computer or reactivation

  • Finding your license number, installation, and renewing your activations

  • Creating a new map and finding an aerial photo, or which files to get from your GPS map creator.

  • Links below to download FarmKeeper and the C-Dax extension

  • FarmKeeper works under Windows 11

 

 
Download the C-Dax Add-on
Download FarmKeeper